Accessible taxi how to#

The full web version is printable and can be folded down the middle width-wise, like a pamphlet. WAV Securement Guide: The TLC has also developed a guide that illustrates the WAV securement process step-by-step.Each video has subtitles in 12 different languages to make it easier for everyone to understand.

Accessible taxi how to#

Short Videos: The TLC also created shorter videos that concentrate on different steps of a wheelchair accessible trip, such as how to open the ramp and how to properly secure a passenger who uses a wheelchair.

Full-Length Videos: There are two full-length versions of the video that contain everything drivers need to know about taking a trip in either a Nissan NV200 or a Toyota Sienna.These tools remind drivers of the steps they should take and provides suggestions on how to provide excellent customer service. These step-by-step videos show drivers everything from how to secure a passenger in a wheelchair accessible vehicle, to appropriate behavior when assisting someone with a disability. The TLC also released a series of videos highlighting how to pick up and drop off passengers with disabilities. The in-person training is designed to teach drivers best practices, such as how to operate the ramp and securements in the vehicle and how to safely assist passengers. Yes, all drivers licensed by the NYC Taxi & Limousine Commission (TLC) are required to complete wheelchair passenger assistance training.